Effective Communication in Practice – Erasmus+ Training in Slovenia
2025-1-HU01-KA122-ADU-000343279
Our team member recently attended the international Erasmus+ training course titled “Developing Effective Communication Skills”, organized by Skupina Primera in Ljubljana, Slovenia. Together with participants from across Europe, they had the opportunity to deepen both their theoretical knowledge and practical skills.
The central theme of the multi-day training held in Ljubljana was Transactional Analysis (TA) and its practical application in the workplace. Throughout the course, participants explored the identification of ego states (Parent, Adult, Child) and gained a deeper understanding of the communication patterns arising from them.
Key Topics and Skills Acquired:
- Communication Patterns and Psychological Games: Identifying recurring conflict situations and prevention techniques to foster smoother collaboration.
- Assertiveness in Practice: Strengthening assertive presence and self-advocacy in challenging workplace scenarios.
- Constructive Feedback: Mastering value-creating, non-threatening feedback giving and receiving techniques (e.g., "I" messages, reframing techniques).
- Conflict Management and Collaboration: Building strong partnerships and clear communication channels with diverse stakeholder groups.
International Environment and Practical Approach
The course hosted in the Slovenian capital provided not only theoretical foundations but also placed a strong emphasis on practical execution, featuring interactive role-plays, small-group case studies, and self-reflection exercises. By collaborating with participants from various European countries, our team member gained valuable international experience and best practices that bring a fresh perspective to our team's daily operations.

Funded by the European Union. The information and statements presented here reflect the views of the author(s) and do not necessarily represent the official position of the European Union or the Tempus Public Foundation. Neither the European Union nor the funding authority can be held responsible for them.
The course hosted in the Slovenian capital provided not only theoretical foundations but also placed a strong emphasis on practical execution, featuring interactive role-plays, small-group case studies, and self-reflection exercises. By collaborating with participants from various European countries, our team member gained valuable international experience and best practices that bring a fresh perspective to our team's daily operations.
Funded by the European Union. The information and statements presented here reflect the views of the author(s) and do not necessarily represent the official position of the European Union or the Tempus Public Foundation. Neither the European Union nor the funding authority can be held responsible for them.
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